Coverage starts Jan. 1, 2020
Provider & Stakeholder Information
Do behavioral health services require a referral from a primary care provider?
No, the participant can go directly to a Medicaid behavioral health provider without a referral from his or her primary care provider. If a participant needs help locating a mental health provider, then they can contact the Optum participant line (at 855-202-0973 or search online at https://provider.liveandworkwell.com) to find a provider.
Questions? Customers call: 1-877-456-1233 (toll free) | Healthcare Providers call: 1-877-200-5441