Promoting and protecting the health and safety of all Idahoans

Medicaid Expansion

Coverage starts Jan. 1, 2020

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Frequently Asked Questions

Do behavioral health services require a referral from a primary care provider?

No, the participant can go directly to a Medicaid behavioral health provider without a referral from his or her primary care provider. If a participant needs help locating a mental health provider, then they can contact the Optum participant line (at 855-202-0973 or search online at https://provider.liveandworkwell.com) to find a provider. 

Do behavioral health services require a referral from a primary care provider?

No, the participant can go directly to a Medicaid behavioral health provider without a referral from his or her primary care provider. If a participant needs help locating a mental health provider, then they can contact the Optum participant line (at 855-202-0973 or search online at https://provider.liveandworkwell.com) to find a provider.